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If you require Emergency Assistance, please call the Crisis Intervention Centre at 613-969-5511 or toll free 1-888-757-7766
Open Line Open Mind 

To make a referral for mental health and/or addictions support, please call Open Line Open Mind at
310-OPEN (6736). Open Line Open Mind is a free, confidential service in Hastings and Prince Edward Counties. They are open 24 hours a day, 7 days a week.

Latest News

Closed for Thanksgiving

Mental Health Services will be closed on Monday October 13, 2014 for the holiday. Happy Thanksgiving...

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NAMI Provider Program Starting November 2014

NAMI Provider Poster – November 2014...

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New NAMI Family-to-Family Program Starting

NAMI Family to Family Poster – Fall 2014...

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Case Management

Are you living with mental health problems or illness?

Do you need support and services to improve your
well-being and quality of life?

If so, then the Case Management program may
be able to help you.


What is Case Management?

Case management is a term used to describe the supports and services provided to individuals living with mental problems or illness to help them achieve their personal recovery goals. Case management services include:

  • Comprehensive individualized assessment
  • Client-directed goal planning
  • Assistance with problems of daily living
  • Client advocacy
  • Supportive counselling
  • Family support and education
  • Linkage to services and resources
  • Monitoring of service delivery
  • Service coordination

To make a referral contact 310-OPEN.


Hospital Liaison

Referrals to this program are received from Hotel Dieu, Providence Continuing Care, and Quinte Health Care only, for individuals who wish to return to Hastings and Prince Edward Counties
Mental health case management services are provided immediately upon discharge from hospital to assist in the transition from hospital to community living.  After liaison, client is referred to regular case management.

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